FAQ’s

Q:How much will it cost me for postage?

A:We post all UK order’s out for free,regardless of the amount you spend.Most other sites simply inflate their price’s with postage charges..with Smooth Vape the price you see is the price you will pay at check out.

Q: How long does it take to deliver and what delivery services do you use?

A: All orders are shipped out within 24 hours using the Royal Mail postage service.For wholesale orders,we ship using UKmail next day delivery.

Q: Do you sell to individual consumers directly?

A: Yes

Q: Do your products comply with our government regulations?


A: Yes. We understand different governments have different requirements on the products. In all countries we are selling, we know exactly what the requirements are and we provide you with the products that comply with the laws and regulations.

Q: Is Hangsen Smooth-Vape electronic cigarette and E-liquid safe?

A: Hangsen products have been tested thoroughly and are certificated by numerous internationally recognized regulatory bodies and safety organizations.

Q: Do you offer needle type bottles?

A: Yes.All our E-liquids/juices are sent out in barcoded Retail packaging,using the new metal easy fill Bottles,and 50% extra flavour as standard.

Q: Does it taste like tobacco cigarettes?

A: Yes, it does. The taste of Hangsen electronic cigarettes resembles tobacco cigarettes, but it is smoother and cleaner as the liquid/juice is extracted from tobacco and purified.

Q: How long does it take to recharge the battery? How long does a fully charged battery last for?

A: It depends on the model you are using.

Q: Does Hangsen supply nicotine contained products?

A: We supply both nicotine containing and nicotine free products. The highest nicotine strength of liquid and cartridges we supply is 24mg.

Q: How long will the e-liquid last?

A: This is a difficult question to answer as peoples usage varies greatly. Some people may use their e-cig occasionally or only when they have strong nicotine cravings. In this situation you may only use 1ml or less a day meaning a 10ml bottle could last 1-2 weeks.

Other people that are using them as a substitute for their normal smoking patterns or just really enjoying using it may find they use 3ml or more a day. In this situation a 30ml bottle should last a week or more.